As in other country’s airline carriers, passengers have certain and specific rights against the airline in the event of flight delays, cancelled flights, or other similar cases, not caused by the passenger.
In Thailand, there are common areas of concern where passenger’s rights ought to be honored by the Thai Airline Carrier.
Every airline carrier in Thailand and in other countries should make information on passenger’s rights available and accessible to customers in order to avoid unnecessary and uncalled for chaos at the airport or at the tarmac.